hey, i know you recommended bruces worms to me. i ordered a pound on august 2nd and havent received my worms yet. im fine with that, no problem, but the issue is that i have emailed and called the company many times over the past 5 days and still no response. has this happened before, or is this odd? i just want to see if they shipped my worms and if i missed them...but i cant seem to get a hold of anyone when i call the number or email bruce. any idea what might be going on?